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Areas We Serve

Where EMPIST shows up for your business.

On-site in Chicagoland and Athens. Remote Managed IT across the United States. Worldwide work runs from Chicago and Athens as one team.

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26+ yearsChicago + Athens24/7/365
Coverage

How coverage works

One partner. On-site in Chicagoland and Athens. Remote across the U.S. Worldwide work runs from Chicago and Athens together.

  1. On-site

    Chicagoland

    Chicago is home base. Engineers work on site across downtown, the suburbs, and nearby Indiana when the job needs hands on keyboards.

  2. Remote

    United States

    We support businesses across the country with Managed IT, cybersecurity, and cloud. Day to day work runs remotely. We travel when a project truly needs it.

  3. Chicago + Athens

    Worldwide

    Worldwide coverage is Chicago and Athens working as one team. On-site in both cities, shared 24/7/365 support, and clear ownership for clients wherever they operate.

On-site

Chicagoland on-site coverage

Engineers based in Chicago and Elmhurst. Same-day on premises across the metro when the work needs hands on site. Prefer industries first? See Industry experience.

  • Downtown, Loop & Near North

    Headquarters territory. On-site for offices in the core and nearby neighborhoods.

    • Chicago
    • Chicago Loop
    • West Loop
    • River North
    • South Loop
    • Streeterville
    • Fulton Market
    • Near West Side
    • Gold Coast
    • Lincoln Park

  • North Shore & North suburbs

    On-site for firms and practices along the lakeshore and north corridor.

    • Evanston
    • Skokie
    • Waukegan
    • Glenview
    • Northbrook
    • Buffalo Grove
    • Highland Park
    • Vernon Hills
    • Wilmette
    • Lake Forest
    • North Chicago
    • Mundelein

  • Western suburbs

    Elmhurst office plus on-site across the western metro near I-88 and I-290.

    • Naperville
    • Aurora
    • Wheaton
    • Downers Grove
    • Elmhurst
    • Lombard
    • Oak Brook
    • Glen Ellyn
    • Carol Stream
    • Bartlett
    • St. Charles
    • Geneva
    • Batavia
    • West Chicago
    • Addison

  • Northwest suburbs

    On-site for businesses along the O’Hare and I-90 corridor.

    • Elgin
    • Schaumburg
    • Arlington Heights
    • Des Plaines
    • Palatine
    • Hoffman Estates
    • Mount Prospect
    • Elk Grove Village
    • Park Ridge
    • Streamwood
    • Rolling Meadows
    • Crystal Lake
    • Carpentersville
    • Hanover Park

  • South & Southwest suburbs

    On-site south and southwest of the city for offices and light industrial.

    • Joliet
    • Bolingbrook
    • Orland Park
    • Tinley Park
    • Oak Lawn
    • Cicero
    • Berwyn
    • Oak Park
    • Plainfield
    • Romeoville
    • Chicago Heights
    • Calumet City
    • Harvey
    • Homewood
    • Lansing

  • Northwest Indiana

    Nearby Indiana markets when your Chicago-area team needs the same partner across the state line.

    • Gary
    • Hammond
    • Merrillville
    • Portage
    • Michigan City
    • Valparaiso
    • Crown Point
    • Hobart
    • Munster
    • Schererville
    • East Chicago
    • Highland

Need a Chicago-focused Managed IT plan? Managed IT in Chicago · Book a Free IT Strategy Session

On-site

Athens on-site

We also put people on site in Athens. The Chalandri office is a real local presence for Greek and international clients, not a remote-only outpost.

  • On-site engineers and project work in Athens
  • Same service standards as Chicago
  • Part of the worldwide Chicago + Athens team

Address and directions:Athens office · All offices on Contact

Offices

Where you’ll find us

Chicago headquarters, Elmhurst office, and Athens on-site. Full details and maps also live onContact.

Wherever you are

What’s included across every area

Location changes how we show up. It does not change the standard behind the work.

  • 24/7/365 support with a 60-second average response
  • SOC 2 Type II controls behind how we operate
  • Managed IT, cybersecurity, cloud, AI, and digital under one partner
  • On-site in Chicagoland and Athens, remote across the U.S. and beyond
  • Free IT Strategy Session to map the right next step

Proof and reports: Trust Center · SOC 2 Type II

FAQ

Service areas, explained

Where we work on-site, where we work remotely, and how to get started.

01Does EMPIST only serve Chicago?
No. Chicago is headquarters, with on-site work across Chicagoland. We also work on-site in Athens, support clients across the United States remotely, and cover worldwide clients from Chicago and Athens together. See Areas We Serve.
02Which Chicagoland areas do you cover on-site?
On-site coverage includes downtown Chicago, the North Shore, western and northwest suburbs (including Elmhurst), south and southwest suburbs, and nearby Northwest Indiana. Full region list is on Areas We Serve.
03Do you offer on-site support in Athens?
Yes. EMPIST has an office in Chalandri (Naxou 2) and puts people on site in Athens. Call +30 210 7006284 or see Athens on-site.
04Do you support businesses outside Illinois?
Yes. We support businesses across the United States remotely for Managed IT, cybersecurity, and cloud. We travel when a project needs it.
05How does worldwide coverage work?
Worldwide coverage is Chicago and Athens working as one team. On-site in both cities, shared 24/7/365 support, and clear ownership for clients wherever they operate.
06How do I get started if I have multiple locations?
Book a Free IT Strategy Session or call (866) 442-3018. Tell us where your people work. We’ll map on-site vs remote coverage and a clear next step.
Time back
Your time is money.We give it back.

IT, cybersecurity, AI, and cloud. On us.

Ready to talk about coverage for your locations?

Tell us where your people work. We’ll map on-site, remote, and next steps, usually within one business day.

26+ years serving businesses
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