Essentials
$99 / user / month
Entry coverage for simpler environments.
- Business-hours (8x5) helpdesk
- Endpoint monitoring and patching
- Core proactive remediation
Pricing Calculator
What managed IT shouldactually cost you.
Move the sliders and see a real monthly range, not a “contact us for pricing” wall. Packages run $99–$250 per user, per month, with Cloud at $145 for distributed teams.
$99–$250 per user / month
Build your estimate
No email required. Nothing is sent anywhere until you ask us for a quote.
25users
5250+
2.0avg. laptops, phones, tablets
14+
Estimated monthly investment
$3,750
$150 per user, per month
Typical range: $3,375 – $4,125 / month
Users covered25
Devices managed50
Service levelAdvanced
Annual investment$45,000
Included with most packages
- Proactive monitoring and remediation
- Unlimited helpdesk tickets
- Quarterly business reviews
- EMPIST 360 client portal
Estimates are indicative. Your final quote depends on your current environment, compliance scope and hardware age. We'll tell you if it lands lower.
24/7/365 supportSOC 2 Type II
Four packages, clear starting points
Full-stack plans from Essentials to Premium. Need Advanced with no office? That’s Cloud — same coverage, without on-prem servers or network.
Standard
$125 / user / month
Full-stack managed IT on business-hours support.
- Business-hours (8x5) helpdesk and onsite
- Server and network managed services
- Vendor management and quarterly reviews
Advanced
$150 / user / month
Always-on support with security and backups included.
- 24/7/365 helpdesk, remote, and onsite
- Security stack: MFA, awareness, encryption
- Workstation and Microsoft 365 backups
No office?Cloud edition$145
Same as Advanced for distributed teams. No on-prem servers or network to manage.
Premium
$250 / user / month
Advanced plus SOC and compliance depth.
- Everything in Advanced
- MDR / SOC monitoring included
- Compliance and vulnerability management
Cheaper on paper, expensive in practice
The honest comparison isn’t managed IT versus nothing — it’s managed IT versus what break-fix costs you the week something goes wrong.
Break-fix / hourly IT
$0 until it breaks
- You pay most when you can least afford it — mid-outage
- No incentive to prevent the problem recurring
- Security and backups usually billed separately, often skipped
- Average wait for help measured in hours, not seconds
EMPIST managed IT
One predictable monthly figure
- Fixed cost you can budget a year ahead
- We lose money when things break — so we prevent them
- Security, backup and monitoring included, never optional
- 24/7/365 monitoring and support
FAQ
Pricing questions
Straight answers on per-user pricing, add-ons, and contracts.
Get a Free IT Strategy Session ›01How much does managed IT cost per user?
Essentials starts at $99, Standard at $125, Advanced at $150, and Premium at $250 per user per month. Cloud is $145 — Advanced for distributed teams with no on-prem servers or network. Device count and compliance can adjust the final number.
02Why per user instead of per device?
Most employees use more than one device. Per-device pricing looks cheaper on the first invoice, then grows every time someone adds a phone or a second laptop. Per user is honest about what you’ll actually pay.
03Are there setup or onboarding fees?
Onboarding is quoted once, based on the size and condition of your environment — documentation, agent deployment, security baseline and knowledge transfer. It’s disclosed in full before you sign, never discovered later.
04Is cybersecurity included or an add-on?
Included in every plan: 24/7 SOC monitoring, endpoint protection and phishing awareness training. There is no tier where a smaller company gets less protection.
05Do I have to sign a long contract?
Standard agreements run 12 months with monthly billing. Month-to-month is available at a higher per-user rate if you’d rather trial the service before committing.
Time back
Your time is money.We give it back.
IT, cybersecurity, AI, and cloud. On us.
Ready to stop worrying about IT?
Bring your estimate — we’ll confirm scope and lock a real quote for your Chicago environment.
26+ years serving businesses