Essentials
$99 / user / month
Operating leverage for 1–15 user teams.
- Business-hours remote support
- MFA enforcement (native) & email security
- Endpoint protection and monitoring
Pricing Calculator
What managed IT shouldactually cost you.
Move the sliders and see a real monthly range for new managed service agreements, not a “contact us for pricing” wall. Essentials starts at $99. Standard through Premium run $125–$235, with Cloud at $145 for distributed teams.
Starting from $99 per userNew agreements
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25users
5250+
In Advanced
- 24/7/365 help desk and onsite
- Enhanced identity security MFA
- Fuller security stack, awareness, and backups
- Shared WordPress hosting where needed
- EMPIST 360 platform
Full coverage matrix on Managed Service Packages.
Estimated monthly investment
$4,125
Typical range: $3,713 – $4,538 / month
Per user / month$165How packages are priced
Per user / day$5.42Monthly rate ÷ day
Users covered25
PackageAdvanced
Annual investment$49,500
In Advanced
- 24/7/365 help desk and onsite
- Enhanced identity security MFA
- Fuller security stack, awareness, and backups
- Shared WordPress hosting where needed
- EMPIST 360 platform
Estimates use published package rates for new managed service agreements. Optional add-ons are listed for interest only and priced in a strategy session. Existing clients follow their current agreement.
Rates shown are for new managed service agreements. Existing clients follow their current agreement.
24/7/365 supportSOC 2 Type II
All managed service packages
Essentials, Standard, Advanced, Cloud, Premium, and Custom, the same packages on our comparison matrix. Use Start on any card to begin signup with clear next steps. Rates shown are for new agreements.
Standard
$125 / user / month
Office coverage depth on business hours.
- Business-hours help desk and onsite
- Server and network management
- MFA enforcement & email security
Advanced
$165 / user / month
24/7 leverage with stronger security.
- 24/7/365 help desk and onsite
- Enhanced identity security MFA
- Full security stack and email protection
Cloud
$145 / user / month
Advanced leverage for distributed teams.
- Same model as Advanced for remote teams
- Enhanced identity security MFA
- No onsite or on-prem network scope
Premium
$235 / user / month
Security depth for regulated industries.
- Everything in Advanced
- MDR / SOC / SIEM included
- Vulnerability management
Custom
Custom scoped quote
Scoped operating partnership for unique needs.
- Built to your environment
- Works with internal IT teams
- Flexible security and compliance scope
Cheaper on paper, expensive in practice
The honest comparison isn’t managed IT versus nothing, it’s managed IT versus what break-fix costs you the week something goes wrong.
Break-fix / hourly IT
$0 until it breaks
- You pay most when you can least afford it, mid-outage
- No incentive to prevent the problem recurring
- Security and backups usually billed separately, often skipped
- Average wait for help measured in hours, not seconds
EMPIST managed IT
One predictable monthly figure
- Fixed cost you can budget a year ahead
- We lose money when things break so we prevent them
- Security, backup and monitoring included, never optional
- 24/7/365 monitoring and support
01How much does managed IT cost per user?
For new managed service agreements: Essentials is $99 per user per month for teams up to 15 users. Standard is $125, Advanced $165, Cloud $145, and Premium $235 per user per month. Custom is scoped to your environment. Optional add-ons such as MDR, GRC, Managed VoIP, or SASE are priced in a strategy session, not in the calculator. See Managed Service Packages.
02I already work with EMPIST, do these rates replace my current price?
No. Calculator and package rates are for new managed service agreements. Existing clients follow their current agreement until renewal or a rate review with your account team.
03Why per user instead of per device?
Most employees use more than one device. Per-device pricing looks cheaper on the first invoice, then grows every time someone adds a phone or a second laptop. Per user is honest about what you’ll actually pay.
04Are there setup or onboarding fees?
Onboarding is quoted once, based on the size and condition of your environment, documentation, agent deployment, security baseline and knowledge transfer. It’s disclosed in full before you sign, never discovered later. Monthly per-user rates are not all-in until onboarding is scoped.
05Is cybersecurity included or an add-on?
Every managed service package includes foundational security, including MFA enforcement and email security. Higher tiers add enhanced identity protection, monitoring, and compliance-oriented capabilities.
06Do I have to sign a long contract?
Managed service agreements are available for 1–5 years. We’ll confirm term length and pricing during your strategy session before you sign.
Time back
Your time is money.We give it back.
IT, cybersecurity, AI, and cloud. On us.
Ready to stop worrying about IT?
Bring your estimate. We’ll confirm scope and lock a real quote. Prefer to start a specific package? Use Start on any card above.
26+ years serving businesses